Aviso de Privacidad Grupo Velas

Dear Client,

To facilitate the home purchasing process, to provide information regarding our developments and housing offerings, and to assess the quality of our services, it is necessary to collect your personal information. This data will be securely stored in our databases.

For the aforementioned purposes, we require the following personal data: Name, date of birth, marital status, phone number(s), email, spouse's details, personal references, Social Security or ISSSTE number (where applicable), current employment, among others.

Grupo Velas Division Construccion S.A. de C.V., located at Carretera Libramiento Tampico-Mante Km. 12.8 int. 104 Col. La Españita C.P. 89609, Altamira, Tamaulipas, is responsible for collecting, using, and protecting your personal data.

You have the right to access, rectify, and cancel your personal data, as well as to object to its processing or revoke any consent you may have granted. These rights can be exercised through procedures we have implemented prior to the acquisition of the home, as this data is essential for fulfilling a legally acquired obligation on your part. For details on these procedures, requirements, and deadlines, please contact our customer service department via email at: serviciosalcliente@grupovelas.com.mx. Please understand that canceling your data before the home acquisition would prevent us from proceeding with the process.

Furthermore, we inform you that your personal data cannot be transferred and will not be processed outside the company, except for financing procedures with INFONAVIT, ISSSTE, banking institutions, and other related entities that require us to provide it without profit or self-benefit.

You may occasionally receive promotional materials via email or phone. If you wish to opt out, you may request the suspension of these communications through the following email address: servicioalcliente@grupovelas.com.mx.

Any modifications to this privacy notice can be consulted through your sales promoter, at model homes, sales points, or by visiting our customer service facilities at our branches.